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Our Story

Computer Depot Inc. has been serving its’ neighbors in East Tennessee Since 1996. The owner, Thomas Hill, started the repair company while attending East Tennessee State University, pursuing his degree in Electronic Engineering Technology.

After Thomas received his Bachelor of Science degree in Engineering he took a job with an electronics production plant and worked there for months, all the while continuing to sell computer systems during his off hours.

As time went on, Thomas realized the need for low cost high powered computer systems and providing a place to maintain them. He decided to take his business full time.

Computer Depot Inc. now operates in Knox and Sevier County. All locations built on the same principle: the customer is our #1 priority. We train our staff to be great technicians, but we pride ourselves on hiring people with great customer service skills.

Computer Depot Shield

Our Mission

Providing top notch customer service is our #1 priority.

Serving our community. Ask about our Recycle for a Reason program and how it benefits local non-profits right here in East Tennessee.

Offering only the best technology with the greatest warranty on the market. Quantity is great, but at Computer Depot we prefer quality.

We want to always provide prompt service without sacrificing the quality of our work.

Hiring only the best people. We can train our staff to fix computers, but our priority is to find exceptional people with great communication skills.

We want to be the best in the business, and that is why we offer a 3 year (parts and labor) warranty on all of our new items, and 100% satisfaction guarantee on our repairs.

Our Team

Customer Testimonials

"Took my Mac Book Pro to see why it was running slow. They let me know it didn't need upgraded memory. Do you know how many computer stores would be that honest. The best part, no charge for the diagnostics!"

Karen Carpenter
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"Exceptional customer service! Thomas and the entire team at Computer Depot are THE Information Technology "Go-To" in East TN. They consistently provide professional, prompt, and accurate solutions to any technological question or concern one may have. We rely on Computer Depot for all of our IT needs!"

Jackie Page
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"Amazing service! My laptop went to black screen, they ran diagnostic and checked all hard drives and such and turned out it was OK. Even though they spent time checking everything out they didn’t charge me a dime because all was good (apparently it had lost internet connection during an update so just needed to sit on overnight to come back to life). If I had gone to Best Buy and used Geek Squad it would have cost me $85 for same diagnostic! I’ll only be using these guys in future and HIGHLY RECOMMEND!!!"

Arty Congero
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"Have been using them for about a year now and I've always been treated well. I really appreciate how the staff doesn't talk down to you about the issues like some repair and retail centers."

Scott Pearson
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"Writing this review for my grandmother who went to Computer Depot in order to get her pictures from a dead computer. They helped her understand what needed to be done and told her upfront what the prices were. They never added any additional cost or service charges, which is rare these days. From my grandmother and myself, thank you."

Kris P
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"Knowledgeable service technician, easy access, reasonable prices."

James Woods
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"I was skeptical about this but surprised about their professionalism. I will go back for any hardware issues that I might encounter..."

Thomas Neudenberger
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"Couldn't be happier with the group at CD. Had an issue that was driving me insane for months, which turned out to be a simple fix. I have spent over $100 dollars trying to fix the situation with other shops and CD gave me advice that helped me get it done myself for free. Will be using them in the future for upgrades to my PC. If you need a diagnostic without getting your head ripped off, this is the place to go. Thanks guys!"

D P
⭐⭐⭐⭐⭐

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