Computers and Your Needs
Every week it seems, I get a customer in the shop who starts the conversation like this:
“I”m buying a laptop (or tablet) for my granddaughter/niece/nephew/poor uncle Elroy, and I don’t need anything special. I just want something that’s going to let him/her play games/get on Facebook/check email/get on Craigslist/become a YouTube junkie.” At this point, I will begin to show these customers our LENOVO laptops. (Again, we only carry Lenovo. Why? Because they make the most reliable laptop at the most reasonable price. The only other thing that comes close is a Panasonic Toughbook, and they START at over $1,000.) I will tell them, “These laptops come with a three-year warranty and they start at $499.”
Can you guess the reaction? “Whoa! No way. This is for ________, and I don’t want to spend that type of money!” If you have ever said something like this, this post is for you.
Recently, I had a good friend of my wife’s ask my advice on a tablet for her daughter (who is 5 years old…I think.). I pointed her to a Motorola Xoom, or a Samsung Galaxy Tab, or a Lenovo K1. These are all good Android tablets, and if you are a deal-hunter, you can find them for as inexpensive as $299. She ended up not following my advice, because “It was for a little girl, and not worth that much money.” She went out and bought some type of “Coby” something-other which A) wasn’t configured properly from the factory and B) stopped working in three months. Now, she is asking my advice again.
I do not say this to poke fun at this woman. She is a dear friend, and I wouldn’t do that. This is just a prime example of what I wish to state concerning electronic gifts this Christmas season.
No matter who you are buying a laptop or tablet for, it does not matter what he or she is or is not going to do on it. If the device you purchase stops working soon after you buy it, he or she will not be doing anything on it.
The old adage is true: You get what you pay for. In other words, if you spend a little more money up front, odds are you are going to save time, money, and frustration down the road. Stop buying $299 laptops at Wal-Mart that last 12.1 months. Resist the urge to be disappointed when a computer repair shop carries brand-new laptops starting at $499. They REPAIR these things for a living. They know what works and what does not work. The salesman at Wal-Mart is 16 years old and knows next to nothing. Remember this, this Christmas season.
Merry Christmas, everyone!
Store Manager Powell Location